Policies

Privacy Policy

Last updated: 26th of November 2025

This Privacy Policy explains how RENOSITE LTD (“we”, “our”, “us”) collects, uses, discloses, and protects personal information when users (“you”, “your”) interact with our website, services, software, and marketing systems. RENOSITE LTD is a UK registered company that operates and serves clients internationally, including in the United States.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Business information

  • Billing and payment data

  • Project and service requirements

1.2 Technical and Usage Data

We may automatically collect:

  • IP address

  • Device information

  • Browser type and version

  • Pages visited and time spent

  • Referral sources

  • Cookies and tracking identifiers

1.3 Lead and Customer Data

When using our services, we may collect data submitted through forms, CRM systems, call tracking software, or marketing funnels, including:

  • Customer names

  • Contact details

  • Quote requests

  • Communication logs

2. How We Use Your Information

We use collected data for the following purposes:

  • Providing and delivering our services

  • Managing customer accounts

  • Running advertising and lead generation campaigns

  • Communicating with users

  • Analytics, diagnostics, and service improvements

  • Legal and compliance purposes

3. Sharing and Disclosure

We may share personal information with:

  • Service providers (CRM platforms, payment processors, analytics tools)

  • Advertising partners (Facebook, Google, etc.)

  • Contractors involved in our service delivery

  • Regulatory bodies when legally required

We do not sell personal data.

4. Data Retention

We retain personal information for as long as necessary to fulfill service obligations, comply with legal requirements, and maintain accurate business records.

5. International Data Transfers

As a UK company serving clients globally, your information may be processed in the UK, USA, or other jurisdictions. We take reasonable steps to ensure adequate data protection.

6. Your Rights

Depending on your residence, you may have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Object to processing

  • Withdraw consent

Requests can be sent to: support@renosite.io

7. Cookies

We use cookies to improve functionality, personalization, and analytics. You may disable cookies through your browser settings.

8. Security

We implement technical and administrative measures to protect personal information. No system is completely secure, and we cannot guarantee absolute protection.

9. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.

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